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You do not need to repeat this step for exchange accounts that your firm adds later. One-time setup: After the status of the first Exchange account that your firm adds changes to "Active," you need to configure Microsoft Exchange.Let the setup in progress complete before taking further action unless you need to disable it. As each account is set up, the message changes to "Active." Note that the Exchange account will be active for this portal until the portal is deleted. This message appears until the Thomson Reuters Virtual Office CS or SaaS administrators set up the account for each email address, which takes 3 – 5 business days. If you click the Enable button for Microsoft Exchange again, you will see a "Setup in progress" message to the right of each email address. Internal note: If a user needs more than 5 email addresses entered, email CPT at to complete requests for additional email addresses to be set up. If you need to add additional addresses, contact support. Only five email addresses can be configured on this screen.If you are licensed for Web Builder CS Email, you cannot use your Web Builder CS domain for both Exchange and Web Builder CS Email.For more information about doing this, see Configuring Outlook 2010 to receive POP3 email in the Virtual Office CS or SaaS environment. Although you cannot set up Exchange for email addresses with domain names that your firm has not registered, you can set up POP3 accounts for these email addresses and receive mail through Microsoft Outlook in Virtual Office CS or SaaS. For example, you should not enter email addresses that include the following domain names: aol.com,, and. You should enter only email addresses with domain names that your firm has registered.Secondary or alias accounts cannot be used. Messages sent via Exchange will use the primary email address as the "From" address.You can enter additional email addresses for which the user should receive mail, but the additional addresses cannot match the primary address of any other user. The first email address that you enter for the user is considered his primary email address.